Refund Policy
Website: https://digital.agingaway.com
Contact Email: contact@healthpassionates.com
At
digital.agingaway.com, we are committed to delivering high-quality digital health content, courses, and webinars. As our products are digital and accessible instantly upon purchase, we follow a strict no-refund policy.
1. Digital Products & Courses:
All purchases of digital products (such as ebooks, toolkits, PDFs, and video courses) are
non-refundable. Once access is granted or the content is downloaded, we cannot process a return or refund. Exceptions: We may consider a refund only under the following circumstances:
- You were charged multiple times for the same product.
- You did not receive access to the purchased product and support was unresponsive for more than 7 working days.
To request an exception, please contact us at
contact@healthpassionates.com within
7 days of your purchase. Kindly include your order ID and payment proof.
2. Webinars & Live Sessions:
Webinar registrations are
non-refundable, even if the session is missed. However, we often provide
replay access after the session, which will be communicated to registered participants. In the event that a webinar is canceled by us, participants will receive either:
- A full refund, or
- A credit to attend another session of equal value.
3. Subscription-Based Services (if applicable):
If you subscribe to a membership or course series with recurring payments:
- You may cancel your subscription at any time before the next billing cycle.
- No partial refunds will be issued for unused time within a billing period.
4. How to Contact Us:
For questions, technical issues, or refund inquiries (within the policy scope), reach out to us at: 📧
Email:
contact@healthpassionates.com
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